FOR REFERRING PHYSICIANS
Support: Send the requisition. We handle the rest.
We contact your patient, book them at the nearest clinic offering the exam, and return the report to you. Fax 416-781-1910 · callcenter@bluewaterimaging.ca
Concerns and complaints
We are committed to addressing your concerns promptly and thoroughly.
To make a complaint: contact our management team at info@bluewaterimaging.ca.
Our commitment: every complaint is investigated and answered within ten business days. Urgent matters alleging harm are dealt with immediately.
Patient Ombudsman: if our resolution does not satisfy you, you may contact the Patient Ombudsman at 1-888-321-0339 or patientombudsman.ca (opens in a new tab).
Call centre hours
Monday – Thursday8:00am – 6:00pmFriday8:00am – 5:00pmSaturday8:00am – 4:00pm
Need help with your portal account? Call 416-462-0064 and ask for the film library at option 3, or email info@bluewaterimaging.ca.